Policies

Rates

  • Tariff is based on 2 Adults and children under 2 years and includes gst.
  • Fees apply for extra adults and children over 2 years
  • Fees apply for pets
  • All cottages are fully self-contained with linen and towels included
  • Porta cots and highchair available for hire
  • 1 nights’ accommodation deposit required on booking. Balance payable on arrival.
  • Payment can be made by credit card(Visa or MasterCard), debit card, or direct deposit
  • Check in time is from 2pm. Check out by 10am. May be extended on request.
  • All noise that will disturb other guests must cease at 9:30pm and all visitors not saying must leave
  • Breakages or damages may be charged, on manager’s discretion

Cancellation policy:

Outside of 30 days, deposit fully refundable

Within 30 days, one night’s accommodation non-refundable.

No show, full amount of booking forfeited.

Pet Friendly Policy:

We are happy to accommodate you and your dog(s) or other pets on request, they are an additional $20 per pet per night.

If the guest or a person they are responsible for is travelling with a pet the guest acknowledges full responsibility for ensuring that the pet is under reasonable control, is not left unattended, it does not cause injury and will not harm farm animals or disturb other guests / visitors. Please pick up waste and dispose of it in the general waste bins at the reception.

Please not an additional cleaning charge of a minimum of $150 may be charged if pets are found to have gone on any furniture, bedding, linen shower or baths.

Environmental Policy:

Alstonville Country Cottages has made some conscious decisions to minimise their impact on the environment. This includes a significant investment in solar and batteries to aim to be as self sufficient as possible. Some other things we have implemented to reduce our impact on the environment are;

  • Using rainwater tanks for laundry
  • Using mulch on all the gardens
  • Planting mostly native and drought resistant plants Insulating all the buildings and designing the cottages to assist in air flow with large shaded verandahs
  • Converting to LED lighting
  • Recycling vegetable matter for chickens
  • Supporting local businesses in supply purchases

We thank our guests in helping us to minimise our environmental footprint by conserving power where possible and being water conscious.